Provider and Company Verification
What verification badges mean — and what they do not confirm.
Email verification
Email addresses are confirmed automatically at sign-up and are required to use platform features.
Phone and company verification
For an individual, a verified email completes basic verification. No phone number, identity document or biometrics are required. A company may use the platform's regular features without verification and remains marked as not verified. Its owner or administrator uploads company documents, which the team compares with the relevant register; the verified-company badge appears only after approval.
Data we may check
For company verification we may check the name and registration number, address, active status, authorised representatives and consistency of the uploaded documents with a public register. We may request updated documents or repeat verification when details change.
Verification and payments
A PACTILO badge does not automatically approve a user to receive payouts. If marketplace payments are launched, each recipient will undergo the separate KYC/AML verification required by the payment provider for the recipient's country of registration and bank account.
Documents and their protection
Documents submitted for verification are stored in a separate private storage area and are never published on a profile. Only authorised staff can access them.
Scope of the badge
A badge confirms only that the submitted documents were reviewed. It is not a guarantee of quality, professional licensing, insurance or solvency.
Losing verification
We remove the badge when data becomes outdated, documents prove unreliable, or the account breaches the terms.
Version 1.0 · updated 2026-08-26