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Safety

How we reduce risk and what you should know before working together.

Verification

Every user confirms email. Individuals do not upload identity documents; companies submit their own documents for comparison with the register.

Payments

PayU S.A. handles payments only for the Professional and Business plans. The customer and provider settle service payments directly. PACTILO does not hold user funds, pay providers or operate escrow.

Reporting

Every profile, service, job, proposal, message and review can be reported to moderation.

Good practice

Agree the scope and price in writing, check qualifications, and do not move off-platform too quickly.

Secure payments

Secure online payments in PACTILO will be handled by PayU. The availability of individual payment methods depends on the country and the type of transaction.

  • PayU
  • BLIK
  • Payment cards
  • Online transfer
  • Google Pay
  • Apple Pay

Planned and activated in line with PayU availability.