Contact and Complaints
How to raise a problem and what to expect.
This is a draft. Legal texts require review by a qualified Polish and EU lawyer before production launch.
Contact channels
Support: Detail to be provided by the owner. Legal: Detail to be provided by the owner. Violations and abuse: Detail to be provided by the owner. Phone: Detail to be provided by the owner.
Written complaint
You can send a complaint by post to: Detail to be provided by the owner. Describe the problem, identify the account or assignment, and state the outcome you expect.
Response time
We handle complaints within: Detail to be provided by the owner. If we need more time we tell you why.
Appealing a moderation decision
You can appeal a decision to hide content or restrict an account by replying to the decision message or writing to Detail to be provided by the owner. Appeals are reviewed by someone other than the original decision-maker.
Out-of-court dispute resolution
Consumers may use out-of-court complaint and redress procedures. Competent bodies and procedures: Detail to be provided by the owner.
Version 0.1-draft · updated 2026-08-19